In addition to seeing us in person at any of our facilities, you can see a Marque provider from the comfort of your home for most non-emergency conditions. These are the same clinicians that work at our many clinics and are trained to offer exceptional care.

There are many common conditions Marque can treat virtually. Here are some of them:

FeverRashes/ HivesInfectionsInsect Bites/ Stings
Sinus InfectionsHeartburnNauseaUrinary Tract Infections
FluMigraines/ HeadachesBronchitisStrains/ Sprains

our virtual care visit is covered by most insurances. If you do not have insurance, a virtual visit with a Marque doctor is only $99.

For Covid-19 related visits for symptoms or known exposure, your deductible or copayment will be collected prior to your virtual visit. If your insurance company participates in cost-share waiving for Covid-19 related visits, you may request a reimbursement from your health insurance after your visit. If you are not experiencing symptoms or have known exposure, please note that elective Covid-19 testing will not be submitted to insurance. For non-Covid related services, applicable deductibles and copayments will also be collected before your visit. A request for payment will be sent by email and text message before your reservation time. Please have your payment information ready, as timely payment is required to hold your spot in line. For more information about your healthcare plan and benefits, please contact your insurance carrier in advance.

 

Need assistance connecting? Click HERE for step-by-step instructions and troubleshooting.

Marque Virtual Care FAQs

Virtual Care Benefits:

  • Open 7 days a week, 7 am to 10 pm
  • Make an appointment online
  • Live video consultation with a Marque medical provider
  • Most insurance accepted
  • Seamless transfer of care (if needed) to our Marque Urgent Care facilities for further testing and/or treatment.

How it Works:

1. CLICK HERE to virtually connect with one of our Marque medical providers when it’s convenient for you.
2. ONLINE register and our team will verify your insurance.
3. FEEL BETTER FASTER by receiving an immediate evaluation, diagnosis and treatment plan.

General Questions

Marque Virtual visits are not appropriate for emergency situations but are especially useful for straight-forward issues. Common issues that can be quickly and appropriately assessed via a

Marque Virtual Visit include, but not limited to:

  • Cold and Flu
  • COVID Symptom Evaluation
  • Bronchitis
  • Rashes
  • Sinusitis
  • Respiratory Infections
  • Cellulitis
  • Insect Bites
  • Sore Throat
  • Sprains and Strains
  • Bladder Infection/UTI
  • Skin Inflammations
  • Vomiting
  • Ear Infection
  • Diarrhea
  • Pink Eye/Conjunctivitis
All you need for a virtual visit is a smartphone, tablet or computer.
 
We’re offering virtual visits every day from 7am to 10pm.

Yes. Your virtual visit will be conducted by the same providers you would see if you were visiting us in person.

If you are an existing Marque Urgent Care patient, we will have access to your medical records during your video visit. We will also chart your video visit and maintain your records.

Yes. We see all ages every day from 7 am to 10 pm. We also have CHOC Children’s pediatricians seeing children virtually on the weekdays from 2 pm to 10 pm and the weekends from 2 pm to 8 pm. When making your virtual visit appointment, select ‘CHOC Children’s Pediatrician.’

Yes. You can start one from the comfort of your home – or whenever you happen to be – on a mobile device, tablet or computer. These video visits, which are powered by Zoom, are private and secure. Click here for instructions on how to download and set up your virtual appointment.

When it is time for your visit, you will receive a link via text. Simple click the link we texted you. This will open the Zoom app. Follow the prompts to open Zoom and sign into your video visit. Wait for the provider to appear and then participate in your visit.

Billing/Insurance

If you are using insurance, we will submit your visit to your healthcare plan. Applicable deductibles and copayments may be required depending on your plan. If you do not have insurance, there will be a flat fee of $99. Again, if a Marque clinician is not able to evaluate your condition during the virtual visit, or you need to be transferred to a Marque clinic, you will not be charged for your virtual visit.
 

Many insurance plans are waiving co-pays for visits related to COVID-19. This will be verified prior to your visit.